In this engaging episode of MemoQ Talks, host Mark Shriner brings together three seasoned localization experts with a combined experience of nearly 90 years in the industry: Alfredo de Almeida, who recently retired after 30 years in localization roles at Microsoft, Agustin Da Fieno Delucchi, Director of Globalization AI & Data Science at Microsoft, and Jorge Russos dos Santos, Instructor at the University of Washington. These long-time colleagues and friends, who first met in 1998 while working at Microsoft, share a deep understanding of the localization landscape and its technological evolution.
In this episode of memoQ talks, we dive deep into the world of accessibility in the localization industry. Zsófi now sits down with Monika Skoneczna, Senior Technical Communication Specialist, and György Bokros, Head of Product Design at memoQ, who share their insights on designing for accessibility, making documentation more inclusive, and the key challenges they’ve encountered along the way.
In this episode of memoQ talks, we sit down with David Hardisty, a seasoned PT-PT EN-GB translator with 25 years of experience and a dedicated CAT tools lecturer at FCSH NOVA. From his early passion for literature and languages in the â70s to shaping the next generation of translators at NOVA University, David shares his journey through the evolving world of translation.
In this episode of memoQ talks, we sit down with Andrea Ballista, Co-Founder at VOISEED, to explore the fascinating world of AI-generated voices, emotional expression in speech, and the future of game audio. With over 25 years in the gaming industry, Andrea shares his journeyâfrom his passion for music and computer science to pioneering AI-driven voice localization. We discuss the evolution of game audio, the impact of AI on voice acting, and how deep learning is shaping the way emotions are conveyed through virtual voices.
In this episode of memoQ Talks, we sit down with Diego Cresceri, CEO & Founder of Creative Words, to explore how AI is transforming the translation industry. Diego shares insights on breaking language barriers, helping businesses expand internationally, and the role of AI in translation. We also discuss his involvement with ELIA, the Canadian Language Industry Association, and the LIND Group at the European Commission.
In this episode of memoQ talks, we discuss how industry leaders in localization are using physical fitness and exercise to boost their productivity and resilience. Guests Rutsuko and Dylan share their journeys of incorporating running, strength training, yoga, and other activities into their daily routines – even while juggling demanding careers and family commitments.
In episode #77 of memoQ talks, we sit down with Lucio Bagnulo, Head of Translation and Language Strategy at Amnesty International. Together, we explore what role language and translation can play in driving social change and supporting Amnestyâs global mission. Find out how Lucio’s international journey inspired his leadership style, helped him become a better mentor, and even made him the Language Industry Person of the Year. Tune in for an inspiring conversation about languageâs impact on the world!
This episode of memoQ talks features a conversation between host Mark Shriner and industry veteran Paul Barlow. Paul shares his extensive background in the localization industry, starting in Dublin in the early days of the field and transitioning to the LSP side in the late 1990s. He discusses his experience helping small and medium-sized LSPs scale their operations and sales, emphasizing the importance of challenging legacy processes and having a clear growth strategy.
In this memoQ talks episode, John O’Shea, Chairperson of Fit Europe talks about the current landscape of translation and what the future holds for the profession. From discussing the ease of learning Greek to addressing the challenges of attracting younger talent to the industry, this conversation covers it all.
Balázs Kis talks with Christos Ellinides, Director-General of Translation at the European Commission, about the vital role of the DGT, the EU’s initiatives to foster unity, and efforts to combat miscommunication. The conversation covers a variety of topics, including the Translating Europe Forum 2024, the role of humans in the translation process, key initiatives at the DGT, and much more!
In this episode of memoQ Talks, Shaheen Samavati, CEO of VeraContent, shares insights on multilingual content marketing. She discusses creating editorial-style content for blogs and social media, the rising demand for social media translation, and the benefits of a focused, market-specific approach. Shaheen highlights managing global social media strategies with centralized services, tackling multilingual SEO through tailored keyword research, and balancing quality content with consistent posting. She also explores localizing for platforms like TikTok, repurposing content into short-form videos, and the role of AI in content creation.Â
This episode of memoQ talks, focuses on the plans for the highly anticipated Vamos Juntos 2025 conference, set to take place in Mexico City on March 14-15. Charles Campbell, CEO of tbo and co-founder of the event, is joined by Andrzej Nedoma, Karen Decker, and Renato Beninatto, all respected leaders in the language industry. In this discussion, we’ll get an inside look at the plans for Vamos Juntos 2025, which is set to take place in Mexico City on March 14-15. Charles will share the latest updates on the high-caliber speaker lineup, the affordable venue, and the unique cultural experiences attendees can expect.Â
In this episode of memoQ talks, Balázs Kis sits down with Zsófia Lelner, a special guest who will soon join as a host for future episodes of memoQ talks. Get to know Zsófi and discover how she transitioned from the world of academia and linguistics to the dynamic field of product marketing. Together, they explore an array of topics (including changing careers, fostering pets, and even contemporary pop stars), personal growth, and strategies for turning challenges into opportunities. Whether you’re a linguist, a marketer, or simply looking for inspiration, this conversation is sure to motivate you to chase your dreams.
In this dynamic episode, Balázs Kis, Chief Evangelist at memoQ, welcomes the inspiring Belén Agulló GarcÃa, Executive Consultant of Innovation at Terratrans, for a conversation thatâs as diverse as it is insightful. Together, they explore how the worlds of climate change, translation, and even Linkin Park intersect in surprising and thought-provoking ways. This episode is perfect for anyone passionate about language, culture, and the unexpected ways they weave into our everyday lives and global challenges.
In this episode of memoQ talks, guests Evgen Lipinskyi and Oriol Moalem Duran, both localization professionals, shared their experiences moving to Vancouver, Canada. Evgen, originally from Ukraine, previously worked as a translator and team lead in Russia, while Oriol, from Spain, has worked in Israel and Canada. They recounted their journeys to VancouverâEvgen moving two years ago for new opportunities and Oriol relocating with his family for a better quality of life. Both noted their impressions of the city, with Evgen likening it to scenes from an “American movie” and Oriol enjoying its natural beauty and culinary offerings.
In this episode, we dive into the world of localization in the Middle East with Dareen Mukhaimer, Managing Director for e-Arabization. Drawing on her extensive experience, Dareen sheds light on the complexities of translating for Arabic audiences, emphasizing the significance of regional dialects and cultural nuances over relying solely on Modern Standard Arabic. She also shares insights into meeting diverse linguistic demands, from Chinese to Russian and European languages.
Welcome to another episode of memoQ talks! This time, host Balázs Kis sits down with special guest Gábor Bessenyei, the CEO of Globalese, to dive deep into the world of machine translation and localization. In this episode, we discuss the exciting new collaboration between Globalese and memoQâtwo powerhouses in the language technology industry. Whether you’re a translation professional, localization project manager, or just curious about the latest innovations in language tech, this episode has something for you. Donât miss this opportunity to learn from industry leaders and discover how this partnership could benefit your projects!
In this episode of memoQ talks, memoQ Co-Founder Balázs Kis talks about the origins of memoQ and how the company has evolved over the years to become one of the leading TMS providers globally. He also talks about how his roles in memoQ have evolved, and his plans for promoting memoQ to a wider audience in his new role as Chief Evangelist. Balázs also shares his thoughts about how technology has changed the loc industry in the past and what it might do in the future.
In this episode of memoQ talks, Nara talks about her journey from a language student to working in the localization industry and on to starting and running JOEL Localization. She also shares her thoughts about working as a conference interpreter, the effects of AI on the delivery on interpretation services, JOEL Localization’s support of memoQ Day Seoul, and more.
Jordan Evans is the Owner and CEO of Language Network, a rapidly growing LSP based in Santa Barbara. In this episode of memoQ talks Jordan shares the processes he used and the lessons learned while successfully acquiring four companies and increasing Language Network’s revenues 12x since 2018.
Kristin Gutierrez is an author, speaker, and business strategist who helps companies improve their sales and sales leadership. Kristin has held sales leadership roles in several organizations including the United Language Group, Vistatec, SDL, Lionbridge, and Translations.com. Her books include Be a Better Sales Leader and, Say Yes and Figure It Out: The Perfect Framework for Taking Massive Imperfect Action.
In this episode of memoQ talks, Mugais shares his views on what it takes to be a successful salesperson and sales leader. Topics include the importance of listening, key traits of sales leadership, cultural differences, motivation, setting targets, incentives, and motivation.
Ewandro Magalhães is a Global Language Strategist who has held several leadership roles related to the delivery of interpretation services including Co-founder and Chief Language Officer for Kudo. In this episode of memoQ talks, Ewandro talks about the skills required to be a successful interpreter, how interpreters need to manage their emotions, dealing with cultural and linguistic nuances, the application of AI in delivering interpretation services, and more!
Stefan Huyghe is Vice President of Localization at Communicaid Language Solutions and the creator of the AI-in-Loc newsletter. He is also an AI and social media marketing strategist. In this episode of memoQ talks, Stefan shares his thoughts about how to effectively use LinkedIn to increase engagement with prospects and customers. He also touches on how to use AI when creating posts, the importance of “likes,” “shares,” and comments, and what LSPs should be doing to optimize their use of LinkedIn.
Dylan Hartmann is the Founder and Managing Director of AcudocX, a self-service platform that facilitates the translation of important documents such as birth certificates, marriage licenses, and education records, by certified translators in Australia and North America. Certified translators and LSPs have warmly adopted the AcudocX platform as a low-friction and cost-effective way to provide these important but traditionally labor-intensive services.
Elena Petrova is the Founder and Chief Executive Officer of Ad Astra. She believes language interpretation, translation, and other related services are vitally important to facilitate communication among all people in all activities of their lives.
Pascale Tremblay is a Seattle-based Global Strategy consultant with experience empowering organizations to enable their language capabilities and gain a competitive advantage. Previously the Head of Language Product and Localization at Gap Inc., Pascale now advises and develops Global Language Capability initiatives for growing companies, including Language Operationalization, Multilingual Language Product Ecosystem design, Process Evolution Strategy, and Technology Evangelist.
Mike Dillinger, Ph.D. and Jay Marciano are two leading experts in machine translation (MT), LLMs, and AI in the localization industry. Both have served as Presidents of the Association of Machine Translation for the Americas. Mike has held leading technical positions with large enterprises including LinkedIn, eBay, and Intel Labs. Jay, on the other hand, has helped some of the world’s largest LSPs, including SDL International and Lionbridge, to develop their MT strategies.
Founders of Nimdzi Insights, Renato Beninatto, and Tucker Johnson, share their opinions about the current business and technology trends in the localization industry. Topics include past and current technology hype cycles, the current state of machine translation, how the economic model for translation is changing, and the various applications of AI.
In this episode, Richard Sikes, Senior Consultant at memoQ, explains the challenges companies face when doing an in-country review (ICR) for translation projects. He then describes how memoQ developed the ICR tool, and how enterprise customers and LSPs can save time, reduce errors, and create a more efficient workflow by using the memoQ’s ICR tool. Richard also discusses the importance of getting customer feedback and next steps in the development process.
Pascale Tremblay and Paula Hunter have both worked in several high-profile leadership roles in the localization industry. They are now teaming up with other loc industry professionals in the Pacific Northwest to launch The Vancouver Localization User Group (VLUG). In this episode, Pascale and Paula talk about the localization community in Vancouver B.C., their reasons for launching VLUG, and what to expect at the first event which will be held on May 14th, 2024.
Ulrich Fricke is memoQ’s Head of HUB for DACH, Benelux, Australia, and New Zealand. In this episode, Ulrich talks about the importance of creating value-add learning, sharing, and networking opportunities for customers. He then describes some of the events and venues that memoQ has created to do this, including the memoQ Consultants Roundtable, the memoQ Enterprise Roundtable, memoQ Days, memoQfest, memoQ talks, and more.
André Bastié is the Co-Founder and CEO of Happy Scribe, a leading cloud-based subtitling and transcription platform. André tells the story of how the idea of Happy Scribe came out of a specific need he encountered while working as a graduate student. He then explains the differences between transcription and subtitling, who are the consumers of each, and how AI and integrations with other tools will affect the market and the future direction of Happy Scribe.
Karen Tkaczyk is the Director of Sales, Life Sciences, at Vistatec. In this episode, Karen talks about her early interest in languages and her different career transitions after graduating from Cambridge with a Ph.D. in chemistry. Initially working as a development chemist for GlaxoSmithKline and Bristol-Myers Squibb, Karen decided to build her own life sciences translation practice in 2005. She talks about the reasons for this decision and explains how she was able to grow her business. Karen also explains her decision and her process for moving into a sales leadership role for an LSP in 2021 and also talks about some of the latest trends related to life sciences localization.
Join us as we talk with Charles Campbell, CEO of tbo, Carrie Livermore Fischer, Manager of Localization Services at Subway, and Rick Antezana, CEO of Dynamic Language about opportunities for business expansion and operational support in Latin America and the Caribbean. We also talk about the upcoming Vamos Juntos event in Lima, Peru.
Melanie Francis is the President and Founder of Global Search RC. Melanie joins her colleague Steve Moore to discuss trends in recruiting and hiring in the localization industry including the increasing importance of technical skills, how companies can evaluate sales recruits, how companies can make themselves more attractive to prospective hires, and why companies opt to use external recruiters. Melanie and Steve also talk about recent trends in offshoring, salaries in 2023, and a really, really, really, long Welsh word.
Agnes Varga is the CTO at memoQ. She was a finalist in the Process Innovation Challenge (PIC) at LocWorld Silicon Valley 2023 where she introduced memoQ AGT, an AI-based translation automation technology. Agnes explains how memoQ AGT will help customers improve quality and productivity.
In this episode of memoQ talks we talk with three localization industry executives about their experiences with rebranding in their respective organizations. Charles Campbell, CEO of tbo., Jonas Ryberg, SVP & Chief Globalization Officer at Centific, and Robin Ayoub, GM & VP of Sales for Lionbridge Canada talk about the importance of brands, why organizations should consider rebranding, and share their experiences, lessons learned, and best practices related to rebranding.
In this episode of memoQ talks we speak with two industry leaders about how Large Language Models (LLMs) are being used in the localization industry. Adam Vance is the VP of Localization & LQA at GlobalStep and Kincaid Day is Director of AI-Enabled Localization Solutions for Centific. Adam and Kincaid explain the difference between AI and LLMs, define Generative AI is, and talk about what types of localization solutions their respective organizations deliver by leveraging LLMs.
Mugais Jahangir is Head of the Americas HUB for memoQ. In this episode of memoQ talks, Mugais shares his observations on the recent ALC Summit and Loc World Silicon Valley and explains how memoQ fosters community through hosting and participating in events. Mugais also talks about his role at memoQ and shares his excitement for future opportunities and innovation in the localization industry.
In this episode of memoQ talks, Kate talks about how she got started in cartography and content culturalization, and discusses some of the geopolitical and social challenges related to publishing video games and creating a unified metaverse.
Jay Jaehoon Choi is a Localization Engineer at NCSOFT, one of the world’s largest game publishers. In this episode, Jay talks about game localization workflows and explains some of the differences in localization in Korea vs. the rest of the world. He also touches on how Korean game publishers view international markets, the challenges in recruiting localization talent in Korea, and how companies in Korea are starting to adopt AI-related tools for localization workflows. Lastly, Jay gives examples of how NCSOFT handles communication and geopolitical hot topics in their game platforms.
Richard Brooks is a sales and growth consultant in the localization industry, a visiting faculty at the Cranfield School of Management, and a Senior Advisor for Slator. In this episode, Richard explains the importance of value-based selling and shares his thoughts on a variety of topics including sales training, value creation, pricing and discounts, knowing your customer, and more.
Karen Fowlie is the VP, Product Services & Operations for Qlik. She has also held leadership positions at IBM and Cognos.
Robin Ayoub of Lionbridge and Mark Shriner of memoQ discuss best practices related to sales and talk about some of the lessons learned from their experience selling and leading sales teams.
Martial Mernier is the owner of Talk Finance, a Luxembourg-based translation agency that specializes in providing high-quality translations for the finance industry. Martial talks about the different types of financial translation and some of the challenges related to using EU-mandated templates for the EU Sustainable Finance Disclosure Regulation (SFDR). He also shares his ideas on how to find and evaluate qualified financial translators and his process for evaluating and using machine translation.
Kevin Gerardin is the Production Manager at Peter & Clark a global communication partner that specializes in financial translation. Kevin talks about the different types of financial translation and discusses some of the regulator requirements related to the translation of financial documents including KIDs and SFDR.
Adam Bittlingmayer is the CEO & Co-Founder of ModelFront, a company that has built a platform for AI-driven machine translation quality prediction. Adam explains how companies can save time and money by being able to accurately predict the quality of machine-translated content. He also touches on various topics related to AI and localization.
Ana Sofia Correia is a professional medical translator and medical writer. In this episode Ana Sofia explains how she got her start in medical translation and writing, and talks about the reality of working as a freelancer. She also discusses the most common workflows and content in medical translation, translation for clinical trials, the importance of readability, best practices for using LinkedIn, the pros and cons of working as an in-house translator, the importance of mentoring, and future trends for technology and regulations in life sciences translation.
Olivier Debeugny is the Founder and CEO of Lingua Custodia a leading provider of machine translation (MT) services to a wide variety of banks and other financial services firms. Olivier talks about why and how he started Lingua Custodia and the different types of content that are frequently translated in the financial services space. He also discusses quality, regulatory, and security concerns, and gives advice to LSPs and translators on how best to adopt MT in their workflows.
Konstantin Dranch is a well-known language industry researcher and the Co-Founder of Custom.MT. In this episode, Konstantin shares his views regarding how ChatGPT and large language models (LLMs) will be used by companies in the localization industry. He also talks about how LSPs and enterprises can accelerate their deployment of machine translation and AI by using external consultants.
Tina just returned from her trip to Denmark where she set up Comunica’s branch for the Nordics. We discuss the various aspects involved in running and growing her boutique agency business, what makes an agency ’boutique’, how the team is structured, what the cooperation with freelancers is like and what matters the most, as well as some cultural differences between the two very different places like the cold European north and the vibrant, sunny south of Spain.
David Hansfield is the EVP of Global Sales at Dotsub, a provider of technology and services to add captions and voiceovers into online videos. David explains the workflow and processes used for video translation and localization and discusses several related topics including pricing models, the use of AI and synthetic voice overs.
Charles Campbell is the Founder and President of Translation Back Office. Charles talks about his experience at localization industry events and shares his thoughts on how to make them more enjoyable, memorable, and effective. He also introduces one of the industry’s newest events, Vamos Juntos, which will be held for the first time on March 24-25th 2023 in Rio de Janeiro.
Rick Antezana is the CEO of Dynamic Language. In this episode Rick talks about how he got his start in the language services industry and some of the lessons he’s learned related to sales, marketing, and leadership.
Cedomir Pusica talks with Erik Hansson, who is a professional translator for German – Swedish & specialised in technical fields such as: general engineering, automation and renewable energy. Also, Erik is the founder of the well known Facebook group: Things Translators Never Say, or TTNS in short.
Richard Sikes, Senior Consultant – Business Services at memoQ, provides an overview of the linguistic validation (LV) process and explains how memoQ’s Business Services team developed the functionality to support LV workflows for our customers.
Stella Hodkin Paris, Chief Language Services Officer at CLEAR Global & Translators without Borders, talks about the mission of these organizations, what they have accomplished, and some of their challenges going forward.
Dieter Runge is the Co-Founder and SVP of Growth and Strategy at Boostlingo, a leading remote interpretation technology platform. Dieter explains the history of how interpretation services have been provided, and how the technology to support these services has evolved to meet the needs of both the providers and consumers of these services.
Santiago de Miguel is a Gaming Solution Engineer with memoQ and also a freelance game translator. In this episode of memoQ talks Santiago talks about life in Argentina, the nuances of game localization, and gives some excellent advice on how to get started in game translation, how to find customers, negotiate rates, and more.
We talk about both the upsides and downsides of AI, particularly when it comes to its tangible impact on the environment and argue that if a job can be done using less compute-intensive (and environmentally unfriendly) resources, we should use them, providing several examples of how memoQ approaches this issue. We talk about the history of translation memories, machine translation, some hidden (and not so hidden) gems in memoQ, favourite movies and impactful books.
Adrian Probst is a freelance translator and content creator. Adrian talks about his journey from working in an import export company to becoming a successful freelance translator. He also shares some of his lessons learned related to specialization, maintaining work life balance, managing and tracking finances, creating content for a social media presence, and more!
Lara Tosoni, Chief Revenue Officer at MEINRAD.cc provides an overview of best practices for the translation of life sciences content and includes suggestions on how to achieve targets for quality, delivery time, pricing, and security.
Dominika Olszewska, Head of Hub, CEE & Nordics at memoQ talks talks about digital well being, why it’s important, and how it can help us to be more focused, present, and productive in our personal and professional lives.
Max Troyer, Associate Professor and Program Chair at Middlebury Institute of International Studies at Monterey talks about career options for localization students, trends with technology in localization and education, and gives advice for students and others who want to start or accelerate their career in the localization industry.
Tom Alwood, CTO of Peter & Clark, has previously held technology leadership roles at Bowne, RR Donnelley, and Merrill Corporation. Tom discuses best practices related to in-house technology development, the evaluation process of external tools, calculating ROI on custom tools, rationalizing feature requests and more.
Christophe Djaouani, President Toppan Digital Language, talks about current trends for the translation in the regulated industries such as life sciences and financial services. Prior to launching Toppan Digital Language, Christophe has held senior leadership positions at SDL, Donnelley Financial Solutions, and RR Donnelley. He has over 20 years of experience leading the deployment of large scale translation services for customers in the regulated industries.
Topics include: What is DITA? Applications of DITA Content Architecture Linguistic Review using DITA Cost Reduction Opportunities with DITA DITA for Video Subtitling
Filipe Tiago Stankovic is a young and very motivated CEO who has been working in this position for the past 3 years. He originally started by getting his hands dirty and being involved in every possible step imaginable of the company. Now he is a bit more focused on (just) management. He loves learning and has been truly blessed by the opportunity â and the burden, of being in charge and being able to actually try his new ideas from all the books he reads. This is an opportunity that not many young people get.
Ildikó Horvath is a new Director of the Translation Center for the Bodies of the EU (as of February 1st, 2022). She speaks about the way the Center works, its organization, initiatives, tenders, languages, and provides some tips to freelance translators who want to work for the Center.
Olivera walks us through the baby steps and the decisions that enabled GORR to grow from a small single language service provider to a multilanguage vendor, how they transformed and keep on transforming in terms of services they offer, and closing on a very positive note – you must love what you do.
Val Swisher, CEO of Content Rules, shares some best practices related to content creation and translation workflows in life sciences.
Barbara Peralta, Director of Life Sciences Solutions at Acolad talks about some of the latest trends related to translation workflows and technology in the life sciences industry.
MarÃa Scheibengraf, an award-winning Spanish translator, marketing, transcreation, UX/UI & SEO Expert, copywriter, and author of The SEO Translation Bible, talks about SEO, why it’s important, and introduces some related best practices.
Jost Zetzsche, independent translator, localization consultant, and writer, talks about best practices for translators when using machine translation (MT). Jost explains how the output from NMT and SMT can differ, what translators should look at when using MT or when post editing, and what verticals and types of text lend themselves to the use of MT for translation.
Mladen Stojak, CEO at Ciklopea, speaks of the companyâs beginnings and how it grew, through a number of transformations, into a respectable technical, not just translation/localization company, while learning, adapting and keeping the same old vision of âbuilding something biggerâ.
Kimon Fountoukidis, Founder & Chairman at Argos Multilingual talks about lessons learned and best practices related to mergers and acquisitions in the localization industry.
Allison Ferch, Executive Director of the Globalization and Localization Association (GALA), talks about the importance of organizational culture and shares her thoughts on how companies can shape their culture.
Peter Reynolds, Co-CEO of memoQ, explains why having a strategy is important and how organizations can develop and effectively execute their strategy.
Tess Whitty is a successful English-Swedish translator, content writer, and transcreator for SaaS, digital marketing, websites, and more. She is also a consultant, speaker, creator and host of the Marketing Tips for Translators Podcast, and the author of The Marketing Cookbook for Translators: Foolproof recipes for a successful freelance career, and Marketing Tips for Translators: The Ultimate Collections of Business Tips from the Podcast.
Adam Asnes, CEO of Lingoport, explains how software localization is different from regular localization and introduces several best practices related to software localization.
Florian Faes, Managing Director at Slator provides some excellent tips on how LSPs and other companies in the localization industry can improve their marketing efforts.
Co-hosts Mark Shriner and Cedomir Pusica introduce the memoQ talks podcast and then talk about the importance of organisational learning and best practices related to learning as a company, a team, and as individuals.